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Membership Terms

Membership Terms

Welcome to the HCG website. Hocheng Corporation (hereinafter “HCG”) provides these Membership Terms to protect your rights and ensure lawful use of website services. Please read these terms carefully before registering as an HCG website member. By clicking “I Agree,” you confirm that you agree to use HCG services, have read and understood these Membership Terms, and agree to comply with the following provisions:

Membership Approval

When you apply for membership through the HCG website or online, HCG will review your information and determine whether to approve your membership.

Compliance with Membership Rules and Laws

After registering as a member, you may use the HCG website and related services, such as online product registration, online repair requests, promotional emails, member newsletters and other general member services. By using the HCG website or HCG blog services, you agree to be bound by these Membership Terms and related notices and to comply with the laws of the Republic of China (Taiwan) or applicable local laws.

Changes to Membership Terms

HCG reserves the right to amend these Membership Terms at any time. Revised terms will be posted on the relevant HCG website page and become effective upon publication without individual notice.

Service Suspension and Modification

HCG reserves the right to suspend, add, remove or modify any service, or terminate service for any member account, at any time without prior notice. HCG shall not be responsible for inconvenience or loss that may result from suspension, modification or termination of services.

Personal Data

Except in the following circumstances, HCG will not disclose your name, address, email address or other legally protected personal information without your consent:
A. Where required by law or requested by judicial or other competent authorities through lawful procedures.
B. To protect HCG's property and legal rights.
C. In an emergency, to protect the personal safety or rights of other members or third parties.
D. You agree that HCG may, within a reasonable scope, collect, process, retain, transmit and use the personal information you provide to offer information or services, compile membership statistics, conduct research on online behavior, carry out other lawful uses, or provide services such as newsletters and product updates.
For service and technical purposes, HCG may use the personal information you voluntarily provide to send you event and service information periodically or from time to time by email, phone or other means. You may choose whether to participate in HCG activities.

Data Processing

You agree that HCG may, within a reasonable scope, collect, process, retain, transmit and use your registered or stored personal information for membership statistics, online behavior research, other lawful purposes or the provision of services.

Special Consent

You agree not to use any HCG service to harm, infringe upon or attack HCG, its employees, consultants or affiliates.

Prohibited Unlawful Conduct

HCG has final authority to determine whether your conduct complies with these Membership Terms. If HCG determines that your conduct violates these terms or any law, HCG may suspend your account access, delete your account and terminate your use of HCG services at any time. You are solely responsible for any legal liability arising from unlawful conduct.

HCG Blog License Terms

If you do not have the legal right to authorize others to use, modify, reproduce, publicly transmit, adapt, distribute, publish or publicly present any material, or to sublicense those rights to third parties, do not upload, transmit, input or otherwise provide that material to the HCG Blog. By uploading, transmitting, inputting or providing material to the HCG Blog, you grant HCG an unconditional right to use, modify, reproduce, publicly transmit, adapt, distribute, publish and publicly present that material for public or private purposes and to sublicense those rights. You also warrant that HCG's use of such material will not infringe any third party's intellectual property rights; otherwise, you shall be liable for damages incurred by HCG, including litigation costs and attorneys' fees.

User Legal Obligations and Commitments

You agree not to use the HCG Blog for any unlawful purpose or in any unlawful manner and to comply with applicable laws of the Republic of China (Taiwan) and generally accepted international internet practices. If you are located outside Taiwan, you also agree to comply with the laws of your country or region. You further agree not to use the service to infringe the rights of others or engage in unlawful conduct, including but not limited to:
1. Activities that violate others' privacy or harm their reputation, such as defamation, harassment, stalking or threats.
2. Creating or distributing inappropriate, abusive, defamatory, infringing, obscene, immoral or illegal content.
3. Promoting, selling or trading services or goods for non-personal purposes.
4. Collecting others' personal information or email addresses.
5. Distributing information under a false identity.
6. Transmitting or uploading any virus, malicious code or harmful program.
7. Transmitting or uploading content that infringes intellectual property rights, privacy or reputation.
8. Interfering with or disrupting networks used to provide the service or their normal operation.
9. Attempting to access the service, another person's account, server-connected computer or network without authorization.
10. Interfering with other members' use of the service.

Copyright Notice

All content presented on this website, including but not limited to trademarks, designs, text, images, audio and video, is protected by copyright and owned by HCG or its lawful rights holders. Reproduction, copying or transmission in any form without HCG's prior written authorization may constitute infringement of HCG's intellectual property rights, for which HCG may seek legal remedies. Users who upload, transmit or input any material to this website must ensure that they have the lawful rights or authorization to do so and that the material does not infringe the intellectual property rights of others.

Jurisdiction

The rights and obligations arising between members and HCG from use of this service shall be governed by the laws of the Republic of China (Taiwan). Any dispute shall be subject to the jurisdiction of the Taiwan Taipei District Court as the court of first instance.

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    As a Standard Member, you can submit website forms, review your submission records and save products to Favorites.

    You can apply for Professional Membership later even if you register as a Standard Member now.

    Professional Member Registration

    Professional

    As a Professional Member, in addition to standard membership benefits and services, you can access the “Professionals” section to download product-related files prepared for you.

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    Privacy StatementPrivacy Policy

    Dear Visitor,

    HCG places great importance on consumer privacy and complies with applicable Taiwan laws governing the protection of personal data, as well as HCG's global corporate guidelines. HCG is committed to acting in accordance with the law and protecting the rights and interests of data subjects. We will not alter or disclose personal information without consent. HCG will exercise due care to maintain the security, integrity and accuracy of personal information and, in accordance with applicable laws, provide mechanisms for data subjects to review, correct or delete their personal information while protecting privacy and transaction security.

    This statement explains the principles HCG follows when handling your personal data as you use services provided through the HCG website. This statement may be updated as website functions and services evolve, so please review it periodically.

    1. How HCG Collects Your Personal Data

    You are not required to provide personal information when browsing product information on HCG-related websites. However, when you use services provided by the HCG website or participate in online activities organized or co-organized by HCG, HCG, related websites or partners may ask you to provide personal information such as your name, email address, date of birth, gender, address and phone number. HCG may also retain server-generated records from your browsing or searches, including the IP address of your device, access time, browser used, pages viewed and click records. HCG may use browser identifiers to aggregate browsing activity within the website; unless you voluntarily provide identifying information, these records are not used to identify you personally.

    In addition to personal information required to operate and manage HCG services, HCG may collect anonymous information for its own use or sharing with service partners. This information cannot be used to identify you personally, but helps us improve service quality. Such information may be collected through traffic data using cookies, IP addresses or other identifiers. Information generated without your active registration, such as IP address, access time, browser type, browsing history and click records, is analyzed only in aggregate and is not used to profile individual users.

    Advertisers appearing on the HCG website and websites linked from HCG may also collect personal information from you. Any personal information you voluntarily provide to these partners or linked websites is governed by their own privacy policies and data practices, which are outside the scope of this HCG Privacy Statement. HCG is not responsible for those third-party practices.

    2. How HCG Shares Your Personal Data with Third Parties

    HCG and its service partners may use your personal information to operate the website, provide services, and notify you of new features, services and HCG product information. To protect users, HCG carefully selects any information about third-party products or services that may be sent to you, generally when relevant to website services. Such use is secondary and not essential to the core service.

    HCG is committed to giving users appropriate control over the information they provide. Unless you consent, or disclosure is required by law or made in good faith to comply with legal obligations, HCG will not arbitrarily provide your personally identifiable information to others. HCG also protects user data and accumulated databases against unauthorized access and disclosure through internal management and control measures.

    HCG will not arbitrarily sell, exchange or rent your personal information to other organizations or individuals. To provide complete purchasing and delivery services, HCG may need to disclose personal information to third parties such as logistics companies or banks. HCG requires such partners to properly use and manage your information. Subject to confidentiality arrangements, HCG may compare your data with third-party data. HCG may also disclose aggregated statistical information to prospective partners, advertisers and other third parties for legitimate purposes.

    In special circumstances, if you violate HCG's terms of service or harm or interfere with HCG's rights and interests, and HCG reasonably believes disclosure is necessary to identify, contact or take legal action against the relevant person, HCG may disclose user information. HCG may also access or disclose user information where it reasonably believes disclosure is required by law or necessary for administration, maintenance or improvement of products and services. Where judicial authorities lawfully request specific personal information for public safety purposes, HCG may cooperate as required through formal legal procedures while considering user protection.

    3. HCG Cookie Policy

    A cookie is a set of information that allows a web server to recognize a user's device and retain records. Most websites use cookies to provide useful features. Cookies identify your device, not your personal identity. Most browsers accept cookies by default, but you can choose to reject them. Browser settings allow you to accept all cookies, receive a notification when cookies are set, or reject all cookies. We recommend enabling cookies when shopping online or using paid services so that transactions can be completed properly.

    Cookies are stored in your browser when you access the HCG website. They help determine repeat usage, compare usage between registered and unregistered users, count visitors and analyze browsing patterns. This information helps HCG understand website usage, improve services and enhance the browsing experience.

    4. User Choice

    Please note that information is submitted when you select “I Agree” or “Confirm and Submit.” By selecting or checking “I Agree,” or by clicking “Confirm and Submit” after entering information, you are deemed to have understood and agreed to all terms in this document.

    5. Children's Privacy

    HCG takes the protection of children's personal information seriously. For children and young people under the age of 14, HCG encourages parents or guardians to use the HCG website together with them to help protect their rights and interests. Standards relating to children's privacy continue to evolve, and HCG closely monitors these developments and updates its systems and practices to provide appropriate protection for children's personal information.

    6. Privacy Statement Inquiries

    If you have any questions about privacy on the HCG website, or believe that HCG has not followed these principles, please contact us by email at hcgweb@hcgnet.com.tw. HCG will make reasonable efforts to address your feedback promptly and improve our services.